FAQ

Welcome to Zoloo Sports Ltd – Your Home for Quality Soccer Apparel

At Zoloo Sports Ltd, we live and breathe football. Based in London, UK, we are proud to bring fans around the world closer to the game they love with premium soccer jerseys, apparel, and accessories.

Registered in the UK under trade number 16704634, our headquarters is located at 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ. From this foundation, we ship worldwide, ensuring that fans everywhere can enjoy authentic soccer gear.

Whether you’re a die-hard supporter, a casual fan, or a player yourself, we provide top-quality jerseys, training kits, and apparel that reflect the passion of the sport. With multiple shipping points across the globe, we deliver efficiently and reliably, so you can wear your team colors with pride.

At Zoloo Sports Ltd, football is more than a game—it’s a lifestyle.

Contact Us:
📧 support@zoloosportsltd.com
📞 +44 7411 509345 | 020 4524 7969

FAQ Page

Orders & Products

1. Are your jerseys authentic?
Yes, all our products are carefully sourced to ensure quality and durability. We offer both original licensed merchandise and high-quality replicas for fans who want affordable options.

2. How do I know which size to order?
Each product page includes a size chart to help you choose the best fit. If you’re between sizes, we recommend going one size up for comfort.

3. Can I customize my jersey with a name and number?
Yes! Many of our jerseys offer customization options. Look for the customization box on the product page before checkout.

Shipping & Delivery

4. Do you ship worldwide?
Yes, we ship globally from multiple shipping points to ensure faster delivery times.

5. How long does delivery take?

  • UK orders: 2–5 business days

  • Europe: 5–10 business days

  • Worldwide: 7–15 business days
    Please note: Delivery times may vary depending on location and customs clearance.

6. How much is shipping?
Shipping costs are calculated at checkout based on your location and order size. We also offer free shipping promotions from time to time—subscribe to our newsletter to stay updated.

Payments & Returns

7. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and secure checkout methods.

8. Can I return or exchange a product?
Yes. We offer a 30-day return policy from the date of delivery. Items must be unused, unwashed, and in original condition. Customized jerseys are non-refundable.

9. How do I request a return?
Simply contact us at support@zoloosportsltd.com with your order number, and our support team will guide you through the process.

Customer Support

10. How can I contact you?
You can reach us via:
📧 Email: support@zoloosportsltd.com
📞 Phone: +44 7411 509345 or 020 4524 7969
Our customer service team is available Monday–Friday, 9am–6pm (UK time).